Welcome to SwiftLoot — your trusted source for safe, fast, and affordable Robux in the Philippines! Below are the most common questions our customers ask. If you don’t find what you’re looking for here, feel free to reach out via our Discord server.
🔹 GENERAL QUESTIONS
What is SwiftLoot? SwiftLoot is a Filipino-based platform that offers affordable Robux for Roblox users. We provide a fast, secure, and convenient way for Pinoy gamers to top up Robux without needing a credit card or international payment options.
Is SwiftLoot legit and safe? Yes — 100% legit and safe. We’ve successfully served thousands of Filipino Roblox players. We never ask for your Roblox password, and all transactions are done through secure and transparent channels. Our growing community and strong reputation are proof of our reliability.
How does SwiftLoot work? After selecting your desired Robux package, you’ll be guided through the payment process. Once your payment is confirmed, we will deliver the Robux to your Roblox account via Gamepass Purchase.
🔹 ORDERING & DELIVERY
How do I order Robux from SwiftLoot? Here’s how:
Login to https://swiftloot.com
Choose your desired Robux amount
Enter your Roblox username (no password required)
Select a payment method
Complete the payment using the details provided
Wait for confirmation and Robux delivery
How long does it take to receive my Robux? Robux are typically delivered instantly after payment confirmation. However, due to Roblox platform rules, the Robux may appear as “pending” in your account and become fully available after 5–7 days. This is a normal and automatic holding period by Roblox.
What are the delivery methods? We currently deliver Robux only via Gamepass Purchase. You will need to create and price a Gamepass. Once set correctly, we will purchase it to send Robux to your account.
🔹 PAYMENT OPTIONS
What are the accepted payment methods? We support a variety of local and international payment options, including:
GCash
Maya (PayMaya)
PayPal (for international users) - Currently Unavailable
Crypto (USDT, BTC, ETH, etc.)
🔹 ACCOUNT & SECURITY
Do I need to give you my Roblox password? No. Never. We will never ask for your password. We only need your Roblox username to process and deliver your Robux.
What if I entered the wrong username? Please double-check your username before submitting your order. If you entered the wrong one, contact us immediately through Discord with your correct details. If the Robux have already been delivered to the incorrect user, we won’t be able to recover it.
How do I know my order was successful? You’ll receive:
A confirmation message via Discord
Updates on your transaction history page
A screenshot of your Robux being sent (if applicable)
Real-time notifications
🔹 AFTER-SALES & SUPPORT
I paid but didn’t receive my Robux yet. What should I do? Don’t panic! Please wait up to 1 hour during peak hours. If it’s been longer, contact our team via Discord and provide:
Your Order ID
Proof of payment (screenshot)
Your Roblox username
We’ll assist you as soon as possible.
Can I cancel my order? Orders cannot be canceled or refunded once payment is confirmed and delivery is in progress. Always double-check your details before submitting payment.
Do you offer refunds? Refunds are only given in the following cases:
Payment was sent but the Robux were not delivered
You requested a cancellation before delivery, and we confirmed it
❌ We do not issue refunds for:
Wrong username submitted
Wrong amount sent
Buyer’s remorse
🔹 TECHNICAL QUESTIONS
What is a Gamepass and how do I make one? A Gamepass is a virtual product that allows us to send Robux directly to your account. You can create one by:
Going to Roblox.com/create
Creating a game or opening an existing one
Navigating to “Passes” and uploading an image
Setting the price as instructed by us
A step-by-step guide is also provided during checkout.
Why do I get less Robux than I paid for? Roblox applies a 30% tax on Gamepass purchases. For example, if we buy your Gamepass for 100 Robux, you will only receive 70 Robux. This is standard across the Roblox platform. We sometimes offer free bonus Robux during events to help offset this fee.
What if I forgot to set my Gamepass price? If your Gamepass isn’t priced correctly:
The system will return an error
You’ll be notified to correct the price
Once fixed, we’ll retry the transaction
🔹 PROMOS, DISCOUNTS & BONUS
Do you offer bonuses or promo codes? Yes! Join our Discord server to:
Access exclusive promo codes
Join Robux giveaways
Receive alerts for flash sales and limited-time deals
🔹 OTHERS
Do you support international buyers? Yes. We accept international payments via PayPal and Crypto. Robux are still delivered using the Gamepass method only.